Restaurant POS Systems in Australia

Restaurant POS system is the essential business management tool which the highly demanding restaurant industry could ever need. It has found increased importance in the operations of Australia’s restaurant industry which sees tough competition among the rising number of players in recent years. Beyond payment acceptance and processing, a POS system for restaurant benefits immensely the complex service of providing food and beverages for on premise consumption that ranges through various dining types and activities. If you’re a restaurateur who agrees that technology produces business efficiency, investing in Point Of Sale should be your top-notch priority.

Continue reading below to learn more about restaurant POS systems so you may firm up further your POS investment decision. Compare POS Quotes AU is likewise ready to assist you on your purchasing task with its comparative quotes service. Or Contact Us now to discuss directly with our business technology support any of your concerns about the POS system for restaurant.

Restaurant POS System For Various Dining Types

Photo by Patrick Tomasso on Unsplash

Restaurant POS System Key Features

Deciding on the right POS system for your restaurant necessitates first the understanding of your business requirements or needs based on your operational environment. On a daily basis, restaurant owners, management, and staff must be able to navigate through a fast-paced, demanding, and long-hours workplace. It is these backgrounds that you should match your POS system with for it to be truly worth your investment.

The many available POS features for restaurants could overwhelm you at the outset. Below is a list of key restaurant POS system features that you should have regardless of your business size. These POS features can help you manage your business successfully, especially during times or prolonged periods of uncertainty.

  • Online ordering and delivery facility. Provide customers the option of availing your food offering through online orders via website, marketplaces, or customised apps. Then, manage your service fulfilment by tracking statuses of released orders, drivers, and deliveries-in-progress.
  • Orders and kitchen display systems management. Streamlined workflows between front-of-house and kitchen staff could significantly address the main bottleneck in restaurant food service. Once the service attendant is able to punch in the food order into the main till or hand-held device, this can be automatically acknowledged and received by the kitchen display system (KDS) so that food orders are efficiently tracked and processed, without any potentially being missed.
  • Business software integrations. Centralise your office-wide activities through a POS system that likewise acts as your business management hub. Integrations for various functionalities through third party software such as in accounting, HR, marketing, and more make inter-departmental management easier and faster.
Restaurant POS hardware For Customer Orders

Photo by Tima Miroshnichenko on Pexels

  • Visual table layout. The restaurant tables mapped out according to guests’ seating arrangement will facilitate floor management and amount due billing. This tool also helps speed up customers’ turnaround and hasten sales. Reservations and waiting list feature. When combined with a table lay-out, these features optimise your restaurant floor operations and seating capacity. These also help in complying with social distancing or capacity restrictions during times of crisis situations.
  • Exhaustive Payment Platform. Integrations of your POS software with all possible payment processors, plus added payment services like pay-at-table and ability to accept tips, will provide your customers with worry free payment settlements as their bills come due. This also leads to quicker turnarounds in customer servicing.
  • Customer Relations Management (CRM) & Marketing Functionalities. Combined CRM and marketing features work best for the dissemination of loyalty marketing rewards to repeat customers. Digital marketing such as through social media, email newsletters, and customer review platforms can also bring awesome synergies with your CRM software.
  • Data & Analytics Reports. Data generation and analytics reporting done in real time and remotely definitely give valuable business intelligence. This is critical for management decision making especially on sales, marketing, and finance matters.
  • Inventory Stocks Management. Unlike retail, the restaurant industry deals with perishable products that could go down to the smallest detail like raw ingredients. Thus, an inventory monitoring system becomes indispensable for proper stock handling and keeping track of re-order points. These help prevent costly wastages and lost sales opportunities due to no stocks.
  • Hardware & Components. Your POS system should have compatible POS software and POS hardware elements. At the minimum, your POS system must carry a cash register, screen terminal, card reader, and receipt printer.
  • 24/7 Support & Downtime Management. During downtime when your internet connection goes out, your POS system should have an offline mode feature that allows continuous operations. Couple this with 24/7 customer support to help resolve technical glitches as they arise so you’re assured of non-stop and reliable transactions.
  • Employee Management. Plan out your staff’s schedule as you optimise their productivity during their work shifts. This can assist you in eliminating employees’ slack and maximising restaurant capacity.

Search For Restaurant POS Systems in Australia

Find out more about restaurant POS systems in Australia to get the Point Of Sale right for your food service business. Compare POS Quotes is here to assist you in your purchasing journey through its comparison POS systems website. Or Contact Us to begin scouting for your restaurant POS system now!